The Role of Digital Transformation in Business: Opportunities Challenges and Future Directions
Abstract
This study addresses the significance of digital transformation in the contemporary business environment, exploring its current state and anticipated future developments. In the first section of the article, the author defines digital transformation and emphasizes its significance for companies. The article then examines the forces that are propelling digital transformation, including as customers’ expectations, technological advancements, data analytics, and the intensity of the rivalry. The study also delves at the upsides of becoming digital, such as increased productivity, improved customer service, a competitive edge, fresh revenue channels, and higher profits. It also underlines the difficulties that firms confront when they attempt digital transformation, including a lack of digital skills, outdated systems, data privacy and security, excessive costs, a lack of qualified workers, and even cultural resistance.
How to cite
Abu-AlSondos, I. A., Shehadeh, M., Ajouz, M., Alkhwaldi, A. F., Abdeldayem, M., & Aldulaimi, S. H. (2024, January). The Role of Digital Transformation in Business: Opportunities Challenges and Future Directions. In 2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS) (pp. 361-365). IEEE.
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