الدكتورة روان سياج والأستاذ جريس أبو غنام يشاركان في نشر دراسة بعنوان " أهمية الإدارة الإلكترونية في تعزيز مستويات الأداء لدى المؤسسات العاملة في القطاع الخدمي في محافظة بيت لحم "

ملخص البحث

This study aimed to identify the importance of electronic management in developing performance levels. The study was conducted on institutions operating in the service sector in the Bethlehem Governorate. To achieve the objectives of the study, the researchers prepared a questionnaire to collect the necessary data from its various sources to achieve those goals. The researchers relied on the descriptive analytical approach To conduct the study and the questionnaire as a main tool for collecting information, the study was conducted on a random sample of (50) questionnaires that consisted of the sample items for the study population, employees of institutions working in the service sector in the Bethlehem Governorate. The study reached several results, the most important of which are: The results indicate that the degree of human requirements was great. The most common manifestations were there are plans to train and qualify workers to use information technology, followed by the availability of human cadres in institutions to implement electronic management. network infrastructure. The results indicate that the degree of financial requirements was great, as the most common manifestations were the financial support needed for hardware maintenance and development and software, followed by the financial allocations required in the institution for the purchase and maintenance of equipment and infrastructure for electronic management, and the least common of which was the financial support needed to train and qualify human resources.

كيفية الاستشهاد للبحث:

Ghannam, J. A., Siaj, R. W., & Sabri, M. O. (2025). The Importance of Electronic Management in Enhancing Performance Levels for Institutions Operating in the Service Sector in Bethlehem Governorate. In From Machine Learning to Artificial Intelligence: The Modern Machine Intelligence Approach for Financial and Economic Inclusion (pp. 169-178). Cham: Springer Nature Switzerland.

رابط البحث

https://link.springer.com/chapter/10.1007/978-3-031-76011-2_12